Hi Wally,

I hope you are doing well. It's hard to reproduce the issue if it doesn't occur each time, but rather occasionally. Is this related to a specific service/event perhaps? I can try reproducing the issue on your website I would just need more details. 

Hello,

Actually, i've tried with the fake email ([email protected]) and the PayPal window does work fine. I've tried again with my real email address 

This also works fine 

However, if I choose Square, I'm occasionally getting this error 

But, only if I use the fake email. I guess, it doesn't want to proceed with the fake email, after all

Hi Wally,

Unfortunatelly, there is no such option since these errors are only visible in developers console, they are not meant to be shown in Amelia interface. You might add the email verification, but this would still not stop the customers from entering fake (or invalid) emails. In case you want to configure it, here is how to do it - You need to add the script in WP code plugin

window.ameliaActions = {
  customValidation: function (success = null, error = null, data) {
    console.log('customValidation HOOK')
    console.log('------------')
    console.log(data)
   
    const customValidator = (rule, value, callback) => {
      if (value !== data.booking.customer.email) {
        callback(new Error())
      } else {
        callback()
      }
    }
    var customFieldId = 2
    data.rules['cf' + customFieldId].push({message: 'CUSTOM MESSAGE', validator: customValidator, required: true, trigger: 'submit'})
  }
}

Create a custom field with type "text" and then change the custom field id in the script above. The error will be visible if the email is not the same as the custom field, but you need to make sure that the custom field is marked as required.

Hi Wally,

There is a plugin called WP code - https://wordpress.org/plugins/insert-headers-and-footers/

When you install it in Plugins and you open it, you go to Code Snippets 

And then Add New 

And just copy paste the script. Make sure to replace the custom field id. 

Hi Wally,

It looks like you havent added the script properly. This is JavaScript, so make sure to select this type of form when creating a new form .

Make sure is active and updates and must have the correct custom field ID 

It's recommended to use the new Booking Form V2. If everything is correctly configured, you should see the booking form like this 

As you can see, it won't let me book without the correct email form. Also, the PayPal issue shouldn't be related to this configuration, so I guess this is a different  topic. 

Hi Wally, 

Great news! Make sure to copy / paste the shortcode in shortcode module. First you need to select the shortcode module and then copy / paste the shortcode. 

Make sure to Publish the page, of course. 

Hi Wally,

It works the same with any editor. You can use builders like Elementor or Divi, or even the default WordPress editor. The most important part is selecting the module shortcode and then copying and pasting the shortcode. The key is to add the module first and then paste the shortcode inside the module. If you still don't see the booking form, then you can provide the WP admin credentials so I can test it out. 

Hi Wally,

This issue isn't related to the license version itself; the key is ensuring that the license is activated by entering the purchase code. Additionally, you'll need to verify that the auto-updates option is enabled in your WordPress settings.

That said, we’ve encountered reports from some users that the auto-update option doesn’t always work as expected. Unfortunately, this is beyond our control. From Amelia’s side, the only requirement is to have the license activated.

Anyway, I can send the Amelia 7.9 to your email address so you can overwrite the existing version. Just confirm your email address. 

Hi Wally,

We've just released the Amelia 8.0 version, so I will send this one. Please, install it and let me know if it works.