Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good day Amelia team,
Please HELP!! I'm trying (struggling!) to achieve the following booking process for a client:
Below are 4 setups I've tried so far:
----------
Setup 1:
Step-by-Step Booking Form 2.0
I created one service: Photo Fun Hour
With extras:
Issue here:
-----------
Setup 2:
Step-by-Step Booking Form 2.0
Cart selection is enabled
I created two categories with services:
- Photo Fun Hour
- Party Pod 1 - with time options 45min / 90min (extra party packs option)
- Party Pod 2 - with time options 45min / 90min (extra party packs option)
- Both Party Pods - with time options 45min / 90min (extra party packs option)
Issue here:
I tried: Pre-select URL parameters for Amelia shortcode for booking form URL:
https://picturethisstudios.co.za/booking/?ameliaCategoryId=7
Now category 1 is pre-selected, but when you Book another, it only shows category 1 again. It should only show category 2 this time.
-----------
Setup 3:
Catalog Booking Form 2.0
Cart selection is enabled
I used the same Categories and Services as above.
Issue here:
I tried: Creating a service that includes the Photo Fun Hour, but then it doesn't reflect correctly on the calendar and doesn't give you the option to choose which service goes first.
----------
Setup 4:
Step-by-Step Booking Form 2.0
Create packages. Cart selection is disabled.
Packages:
Issue here:
I tried: Creating party packs as a service, but it requires a duration and 0 hrs isn't accepted.
-----------
It seemed like such a simple booking process, but I keep running into walls with the limitations of the plugin. You soonest assistance would be GREATLY appreciated, since this to-and-fro process has already delayed this project sooo much.
Thank you!!!!!
Jana
Hi Jana,
Thanks for reaching out to us. Here is how the Amelia booking forms works. First of all, the service selection step will always be the first step where the customer can select the service and book an appointment. There is no option to configure the additional (optional) service, unless you turn on the Cart feature. For each service separately you can turn on the Extras feature (and configure it to be mandatory).
So, to summarize, once a customer selects one appointment and choose the date and time, then he needs to go "book another" after which he will see the Extras option (if configured and enabled)
That being said, the other (optional) services can be created within the second category, but both categories will be visible on the booking form. If you preselect the category 1, then only the category 1 would be visible. You might be able to uncheck "show on site" but Amelia wont render the service visible. In Cart step, customers would be able to see all services available for booking.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for getting back to me Stefan.
It's disappointing that such a simple booking flow can't be achieved within the Amelia plugin.
Could you please advise why the total number of people does not display? (See screenshot attached).
Do you offer any kind of refund?
Kind Regards,
Jana
Attached files: issue.png
Hi Jana,
I'm sure this is a conflict with either theme or third-party plugins. You want to double-check this by changing a theme and disabling other plugins (leaving just Amelia enabled)
There is a refund period of 15 days from the purchase date. You can request this through your TMS store account.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables