We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Ich habe mir das Standard Paket gekauft um Rabattcodes nutzen zu können, leider ist mir beim Testen nun aufgefallen, dass der Rabatt nicht nur auf das Produkt, sondern auch auf die Extras angewendet wird!
So kann ich die Codes nicht nutzen.
Als beispiel: Code: instagram soll 10% auf Fotoshootings geben, nun bekommt der Kunde aber nicht nur darauf 10% sondern auch auf die Foto-Pakete!
Hello there,
Thank you for reaching out to us.
Yes, that is how Amelia is designed to work. Coupon is applied to complete price of the appointment so you cannot exclude extras I'm afraid. This is not possible to set Im afraid.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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