"How to book appointments for customers using their package in the back end." (#3778332) / TMS-Plugins

Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
Browse our detailed documentation (Amelia, wpDataTables)
Explore helpful articles,
Or check out our YouTube channels for video guides!

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Public Ticket #3778332

How to book appointments for customers using their package in the back end.

Closed

Comments

1
Wai Yee started the conversation
December 5, 2024 at 7:59pm
Hi, I have packages set up that I'll allow my customers to purchase. After that, instead of them using the customer panel, they will tell me their appointments date and time, and I'll book it in the back-end for them.

The only way that I know how to do it is via packages, look for the package, look for their name and then book the appointment. However, I have more than 10 packages and it would be a hassle each time for me to hunt their names in the sea of packages.

When I try to book for them under appointments or customers, I don't see their attached packages.

Is there a better way to do this? I look forward to hearing from you!
1,688
Uroš replied
December 9, 2024 at 10:17am

Hello Wai Yee,

Thank you for your message. At the moment, the only available option for managing package bookings is through the method you've described—searching for the package, locating the customer's name, and then booking the appointment.

Unfortunately, there is no feature to directly view the attached packages when booking under appointments or customers.

We appreciate your feedback, and we'll certainly pass this along for consideration in future updates.

If you have any further questions or need additional assistance, feel free to reach out!

Kind Regards,

Uros Jovanovic
[email protected]

Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

You can try wpDataTables add-ons before purchasing on these sandbox sites:

Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
1 Like