We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, i upgraded my plan from starter to standart, but now the dashboard, bookings and every panel except for configurations stays blank. I tried to uninstall and install the program but it stays the same.
Attached files: Captura de pantalla 2024-12-05 114224.png
Hi Carmen,
Thanks for reaching out to us. Please clear the browser cookies/cache, try a different browser, and clear the WP cache, as well.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
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