Hello,

It sounds like the issue is related to WooCommerce configuration or conflicts, especially since it's affecting multiple pages like the Cart, Checkout, and Thank You pages. Here are a few steps you can take to resolve this issue:

1. Check for Plugin Conflicts:
   Disable all other plugins except for WooCommerce and Amelia, then test the functionality. If the issue is resolved, re-enable each plugin one by one to identify the conflict.

2. Check Payment Gateway Configuration:
   Ensure that the payment method is correctly set up in WooCommerce > Settings > Payments. If the bank account details were previously working and are now not displaying, check if any recent updates or changes to the payment gateway might have disrupted the configuration.

3. Check Theme Compatibility:
   Sometimes, issues like this can arise due to theme compatibility. Switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue persists. If the problem disappears, there may be an issue with your current theme's integration with WooCommerce.

4. Clear Cache:
   Ensure that the cache (both on your site and in your browser) is cleared. Caching plugins or browser cache could be showing outdated data.

5. Check WooCommerce Logs:
   Review the WooCommerce > Status > Logs section for any error messages related to payments or cart functionality. This might provide more insight into what's going wrong.

6. Ensure WooCommerce and Amelia are Updated:
   Make sure you're running the latest versions of both WooCommerce and Amelia to avoid any issues related to outdated software.

If you continue to face issues, I recommend contacting WooCommerce support or providing further details on the error logs for deeper troubleshooting.

Let me know if you need additional assistance!

Hello,

Thank you for the update! We have noted the conflict with the Cart Discount Rules plugin. As you mentioned, this plugin works perfectly on other websites but seems to have an issue when used with Amelia.

Regarding the use of the Coupon function in Amelia, unfortunately, there is no option to set conditions like "MYR 20 off if checkout amount exceeds MYR 200." Amelia's coupon feature is quite basic and doesn't support advanced conditions such as cart total or specific discounts based on conditions like the one you're requesting.

Let me know if you need further assistance or clarification!