Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi Team,
I have installed it on 3 Sites. Can't load the calendar in any site.
Everywhere, it's not working on both the front end (Calenders) and back end (Dashboard and Settings). Nothing is working. No Plugin Conflicts and No Theme Conflicts. Checked by Changing the theme and deactivating the plugins.
I recently purchased the plugin and download the zip file from the email instructions.
Giving Uncaught Errors everywhere.
Uncaught (in promise) Error: Request failed with status code 500
at hC (stepForm.3dffd51a.js:8:16076)
at W8 (stepForm.3dffd51a.js:8:16200)
at XMLHttpRequest.h (stepForm.3dffd51a.js:9:1820)
Please provide a resolution to this as soon as possible.
Regards,
Rupesh
Hello Rupesh,
Thank you for reaching out to us.
Please install the fixed version of the Amelia plugin that you can find here: https://we.tl/t-HPdtYfP9CN
Let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Rupesh,
Thank you for the update on this.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables