As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Is there a way for customers to purchase gift certificates through Amelia? I want them to purchase an electronic gift certificate that can be sent to the person they are purchasing it for and then be able to be applied to an event or appointment.
I know that I can set up coupons, but that would be a manual entry for each gift certificate purchased and the process of sending it to them would also be manual.
If I set it up through Woo Commerce , the customer would not be able to apply it to an event or appointment without a manual process.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. We don't have gift vouchers but we have an option for creating discount codes. These codes can be set and sent automatically in our notifications after the customer schedules X number of appointments or you can give on some other way to your customers. More about our coupons you can read here (below the "Payments" part). So what you want is not possible to achieve at this time.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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