We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3775527
Amelia Location
Closed

Comments

  • rowen started the conversation
    December 2, 2024 at 1:01pm

    Recap:
    We have Google Classroom meeting links which are permanent regardless of whether the meet link needs to be renewed/regenerated a new one.

    Now, These Google classrooms or meet links will serve as Locations on the setup for my Amelia calendar, but my concern is I can only select 1 location per Amelia Employee. 

    Location creation: 
    - MEETING ROOM

    location: 

    https://meet.google.com/sample-meeting-link

    the reason why I used the location this way is that the Meet link that is pasted on the location's location can also be selected when received through the email of the customer as tested. 

    So, the only concern was is it possible to add/select multiple locations when editing or creating an Amelia Employee. Do let me know of any other option if this concern cannot be resolved. Thank you! 

    PS. I know that there is another integration for Google Meet using Amelia Calendar but since I have Google Classroom Meeting links that need to be used on the calendar. The Option I used above is priority. 

  •  882
    Stefan replied
    December 2, 2024 at 1:06pm

    Hi rowen,

    Thanks for reaching out to us. The only solution to assign multiple locations is through the employee work hours configuration. As you said, by default, you can only assign one location per employee, but if you go to the work hour section, you can assign the location for each day of the week there. 

    2029449178.png

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

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  • rowen replied
    December 3, 2024 at 4:46am

    Hello, Stefan.

    I am pleased to hear good news from you. 
    With this option, I can now add multiple locations to my amelia employees and it worked. 

    Thanks for your assistance!

    Regards, 
    Rowen

  •   Stefan replied privately