Your competitor Late Point offers the logic al and simple option for a customer who doesnt have a clue which employee to choose to simply say "Any employee" (see screenshot and article) ... and then the system takes care of allocating an employee... in this way the customer gets to see the full (overlapping) availability of all employees together and can focus on picking the right date and time which is important to him.
This in combination with the possibility for a customer to add several services for "any employee" at the same date and time (currently not possible) so the father can book for his whole family at the same time ....
I would say those two things are simply imperative for a self respecting booking platform.
Please take this seriously. I wouldn't want to change to Late Point now.... I really like Amelia.
Thank you for your feedback and for highlighting these important features. We understand how valuable the "Any Employee" option and the ability to book multiple services for different individuals at the same time are for providing a seamless booking experience.
Currently, Amelia does not offer these features, but I will forward your suggestions to our development team as a priority. We are always looking to improve, and customer insights like yours play a crucial role in shaping future updates.
We appreciate your loyalty to Amelia and your patience as we work to enhance the platform.
Your competitor Late Point offers the logic al and simple option for a customer who doesnt have a clue which employee to choose to simply say "Any employee" (see screenshot and article) ... and then the system takes care of allocating an employee... in this way the customer gets to see the full (overlapping) availability of all employees together and can focus on picking the right date and time which is important to him.
This in combination with the possibility for a customer to add several services for "any employee" at the same date and time (currently not possible) so the father can book for his whole family at the same time ....
I would say those two things are simply imperative for a self respecting booking platform.
Please take this seriously. I wouldn't want to change to Late Point now.... I really like Amelia.
Cheers,
Hajo
Attached files: Screenshot 2024-12-01 at 18.03.43.png
Hello Hajo,
Thank you for your feedback and for highlighting these important features. We understand how valuable the "Any Employee" option and the ability to book multiple services for different individuals at the same time are for providing a seamless booking experience.
Currently, Amelia does not offer these features, but I will forward your suggestions to our development team as a priority. We are always looking to improve, and customer insights like yours play a crucial role in shaping future updates.
We appreciate your loyalty to Amelia and your patience as we work to enhance the platform.
Kind Regards,
Uros Jovanovic
[email protected]
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