Hello Tobias,

Thank you for bringing this to my attention. Could you let me know if this issue impacts the functionality of the Divi Theme Customizer, or is it just the warning message?

To prevent warning messages from displaying in WordPress, you’ll need to modify the wp-config.php file. Here’s how:

1. Access your site’s files via FTP or your hosting control panel.
2. Locate and open the wp-config.php file.
3. Find this line:
    

   define( 'WP_DEBUG_DISPLAY', true );
4. Change true to false, or add the following lines if they’re not already there:
    

   define( 'WP_DEBUG', false ); define( 'WP_DEBUG_DISPLAY', false );

This will suppress the warnings from displaying on the frontend and backend. Let me know if this resolves the issue!

Hello Tobias,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Tobias,

We were unable to replicate the issue on our end. Could you please confirm which version of the Amelia plugin you currently have installed? This will help us investigate further.

Looking forward to your response.

Hello Tobias,

Thank you for the details you've provided. We've tested the issue on our end but were unable to replicate it with the same setup. It seems like the issue might be related to a specific configuration or environment on your website.

Would you be able to share any additional details or specific steps to replicate the problem? If possible, could you also provide a screenshot or screen recording of the issue occurring? This will help us investigate further and find a solution.

Looking forward to your response!

Hello Tobias,

Thank you for the update on this.

I will take a look into this and let you know as soon as possible.

I appreciate your patience.