Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
The Title should say, "Can't Create New Appointments"
We are as of today unable to create new appointments for our clients. When we enter all the information and click save, it acts like it is saving the appointment. The appointment side bar stays there. If we "X" out of it or cancel nothing is saved.
In addition when I tried to schedule an appointment the way a customer would, it sent me an email but it is not showing on the Amelia calendar or appointments.
Hi Jay,
I hope you are doing well. I'm sending a fix via WeTransfer to your email address - [email protected].
Please install it and let me know if it works. No data will be lost, just make sure that you have the option "delete Amelia content" disabled in Activation settings.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have installed the plugin you sent and it just stopped on the screen https://rezenergize.com/wp-admin/update.php?action=upload-plugin
Then I have a critical error and I had to restore to a previous version.
I tried it again and it stopped on the same screen and didn't look like it installed. I didn't get the critical error this time and now the booking seems to work. I never got to any screen where I told it not to delete Amelia Info.
I think I am good for now.
Hi Jay,
Please, make sure that your WP user only has one user assigned. Sometimes, users assiing multiple user roles to single WP user. This is wrong and it causes conflict. So, to check this, go to WP user section and make sure that the WP user is only configured to Administator.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables