We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3774269
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Comments

  •  1
    Margo Bowie started the conversation

    Hello,

    I entered a ticket weeks ago but didn't hear back yet - I have been using wpdatatables for a few years now and currently have implemented it configured to retrieve data from a Google sheet for a membership site.

    I need members to be able to select specific entries to watch for updates ... and manage that somehow in their account screen.

    Is that something that is possible with an add-on - or do I need a different tool for this project.

    Thanks in advance.

  •   Miloš replied privately