Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Good morning, I have a question regarding PACKAGE rules. For individual services, it is possible to set a pending reservation as well as a pending payment. However, is this not possible for packages? When making a reservation, I only see two options: PACKAGE PURCHASED and CANCELED. Can’t there be a PENDING reservation? I’m specifically asking about this section: AMELIA/SETTINGS/PAYMENTS/RULES.
Hi Jarek,
Unfortunatelly, at this moment, only these two statuses can be applied. You can still create rules as for the standard services, but appointments have more booking statuses than packages. Currently, you can only assign "package purchased" or "canceled" which will be applied to "order creation" or "order update".
Kind Regards,
Stefan Petrov
[email protected]
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