We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3773903
Too many "br" in Woocommerce
Closed

Comments

  • Heiko started the conversation
    November 29, 2024 at 7:16am

    Hi, I use Woocommerce to process payments for Amelia bookings.

    There are a lot of line breaks on both the "Thank You" page and the Woocommerce emails. This creates very large spacing (especially on mobile).

    Is Amelia causing these many line breaks? Can this be adjusted?

    I also have the following question: Can a shortcode (not URL) be used to specify that a service is preselected in the booking form?

    best regards

    heiko fürstenberg

    Attached files:  Amelia1.png
      Amelia2.png

  •  882
    Stefan replied
    December 2, 2024 at 8:21am

    Hi Heiko,

    Thanks for reaching out to us. This probably occurred because of the change between the text / HTML mode in WooCoomerce MetaData and Description. It's not recommended to change between these two settings, since if you already have HTML code in the description, existing HTML tags could be lost.

    4992310300.png

     

    As for the shortcodes, yes, Amelia does have a shortcodes for preselected services / events on the booking form. You can find them here.

    The following list of URL parameters can be added to achieve this:

    • ameliaEventId: The ID of the event that will pre-filter Event-related shortcodes;
    • ameliaEventTag: A specific tag added to an event that will pre-filter Event-related shortcodes;
    • ameliaServiceId: The ID of the service that will pre-filter appointment-booking shortcodes;
    • ameliaEmployeeId: The ID of a specific employee that will pre-filter appointment-booking shortcodes;
    • ameliaCategoryId: The ID of a specific category that will pre-filter appointment-booking shortcodes;
    • ameliaLocationId: The ID of a specific location that will pre-filter appointment-booking shortcodes (can only be used for Service-related booking forms, not Event-related booking forms);
    • ameliaEventPopup: Enter the event ID of the event to be opened on page load.

    Please, let me know if this is what you are looking for or if I can help with anything else. 

     

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables