We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amalia Support Team,
I hope you're doing well.
I would like to know how to send emails using only the templates I configure directly in Mailgun. Could you please guide me on how to implement this? I´m currently testing Pabbly (zapier is too expensive) or an intermediate isnt necessary?
Thank you in advance for your help!
Hello there,
Thank you for reaching out to us.
This falls out of our scope of support but you can try and use amelia_manipulate_email_data filter to prevent Amelia from sending email and handle it your way (amelia_manipulate_test_email_data for test emails)
you can find more info and examples here https://wpamelia.com/wp-hooks-notifications/.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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