We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
How to add additional option, that customer can book another (extra) service in one time?
For example, customer book a pedicure, and after she want to book manicure also.
Thanks
Hello,
Thank you for your question!
To allow customers to book an additional service like a manicure alongside a pedicure, you can use the following options in Amelia:
1. Extras for ServicesAmelia offers an "Extras" feature, which lets you add additional options or services to the primary service. For example, you can configure the pedicure service to include an extra for a manicure. Customers can then select the extra during the booking process.
2. Cart Feature for Multiple ServicesAmelia also provides a Cart feature, allowing customers to book multiple services in a single session. They can first select the pedicure, and then add a manicure (or any other service) to the cart before proceeding to checkout.
Both options can streamline the booking process and improve the customer experience. Let me know if you need assistance setting these up!
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hello,
Yes, i bought Pro version now, and i need to set up that customers can book multiple services at ones
Thanks
Hi Irena,
You would need to enable the Cart feature for this purpose, since by default, the customers can only book single appointment per booking. You can find more information on this link.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Why your support is so slow and no replay 2 days. As i have clients and i needed help emergency. It was after holidays. And its not funny!!!
Very unhappy.
You have to sort it out your suppot. To have a phone, chat or any contact. Its not acceptable!
Hello Irena,
Apologies again, but please note that we are a small team and we are doing our best to provide the support to all customers. We also had the holiday break (Orthodox Christmas Day) and Uros is out of the office. We understand the situation, but we ask for a bit of patience.
Thank you for your understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables