We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3773144
Don't have access to some premium features
Closed

Comments

  • Nelson Therrien started the conversation

    Hi,

    I have created a temporary test site to test/compare few different tables plugins...

    I have the WP Data Tables unlimited developer's licence, but still it doesn't give me access to the new features called Folder/Categories for tables, WP Post Builder and WooCommerce integration, though they should be included in my licence (https://tables.instawp.xyz/wp-admin/admin.php?page=wpdatatables-lite-vs-premium)... All I see in Upgrades buttons...

    Nelson

  •   Miloš replied privately
  • Nelson Therrien replied

    Hi,

    Well, it's strange since it was the version I had downloaded from my account, but downloading it again fixed it.

    Thank you.

  •   Miloš replied privately