As described in the title, I have no access to custom fields even after I've upgraded to Standard license.
Tried below methods: 1. Redownloaded my plugin and reinstalled through WP admin dashboard 2. Deleted the previous ameliabooking folder through FTP and re-uploaded it
Done all the above to no avail. If this is the level of support you guys provide for my case. Might as well I cancel my subscription. Felt cheated even after submitting 3 tickets with no one responding to my case.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
As described in the title, I have no access to custom fields even after I've upgraded to Standard license.
Tried below methods:
1. Redownloaded my plugin and reinstalled through WP admin dashboard
2. Deleted the previous ameliabooking folder through FTP and re-uploaded it
Done all the above to no avail. If this is the level of support you guys provide for my case. Might as well I cancel my subscription. Felt cheated even after submitting 3 tickets with no one responding to my case.
Hello Raymond,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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