Hello,

Our developers isolated the bug, and they'll add it to their queue for fixing.

 They will do their best to build a fix as soon as possible.

 We don't have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.

It will be stated there during updates which bug fixes have been implemented at each update. 

We do have the first version of the fix now, our developers made it work on multiple Test websites, so it should work for you - but this is still being tested by our QA Team until official release as a new update.

If you wish to try this fix right now, here are the instructions.

Please find this JS file via FTP on your Hosting WordPress folder, the path is :

..wp-content/plugins/wpdatatables/integrations/starter/page-builders/elementor/js/wdt-custom-elementor-js.js

Upload this edited JS file we attached to the ticket, and overwrite the old JS file.

Clear the cache of your Site, refresh the page(s) where the issue was and check, it should be fixed.

Let me know how it goes.

If you need us to do this for you, we will need access to the Site :

Please provide me the URL to the Site (one example Page that shows the error/issue) and a WP-admin (administrator) user for your website where this happens along with FTP Credentials, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here, just make sure the reply is set to private and nobody can see them except us.