Okay
  Public Ticket #3770461
Need assistance of how the program works
Closed

Comments

  • Esteban Conde started the conversation

    I saw other demos on your website but they don't show how the plug in works for me.

    1) How once a students gets a free class through Amelia o my wbedsite, how does he she books again now paying and having options to pay per classes or packages? these are group dance classes. 

    2) how does she he book more than one class? most our students book back to back group classes. Can they do this at the dame time (when they book for the day to book 2 lessons back to back?

    3) How does the appointment work (private lessons)? is it different from group classes?

    4) Once a student books and pays for an option does he she creates a user name and password to access their classes and pay for more? how can test the procedure? 

    5) do you have any training videos for clients who purchase Amelia to learn how to use it, ru it and lear all its features? 

  •  1,596
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    -

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    -

    Thank you for understanding. 

    1) How once a students gets a free class through Amelia o my wbedsite, how does he she books again now paying and having options to pay per classes or packages? these are group dance classes. - They booking booking forms that you set on the page

    2) how does she he book more than one class? most our students book back to back group classes. Can they do this at the dame time (when they book for the day to book 2 lessons back to back? - They can book via cart option or via packages that you have created

    https://wpamelia.com/cart/

    https://wpamelia.com/packages/

    3) How does the appointment work (private lessons)? is it different from group classes? - Appointments are the same no matter it they are private or group 

    4) Once a student books and pays for an option does he she creates a user name and password to access their classes and pay for more? how can test the procedure? - For each new purchase they need to book and purchase via booking forms but if they want to manage appointments or to book appointments that are part of the package they can do that from the customer panel https://wpamelia.com/front-end-customer-panel-2-0/

    5) do you have any training videos for clients who purchase Amelia to learn how to use it, ru it and lear all its features? - No unfortunately we do not offer any training you have each option explained in court documentation and several dozens videos on our official youtube channel.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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