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  Public Ticket #3769370
Google maps api support
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  • Joseph Hebert started the conversation

    I am the owner of a black SUV luxury car service. I have found multiple ways to integrate automation and make the user experience easier when making a reservation. All of these options coming in the way of forms.

    I stumbled upon your product recently. There are a lot of great features. I have a question though.

    Currently, my customers can input an address field in the form, and it auto populate and pulls from Google Maps API. Just like when you order an Uber or you’re typing an address into your Maps app on your phone. Is this feature available?

    Also, will I be able to customize my own form for the information that I need for my customer?

    I am not a brick and mortar, I am mobile, and I want the customer to be able to enter the information similar to when you book an Uber. However, there are other pieces of information I need and so currently I am using WordPress forms and can customize and create any type of field and form that I want.  

    If I were to switch to your product, some of the benefits would be the look and feel, the automated notifications, and many others.

    However, currently the drawback would be the customization. I built my website from the ground up and I’m working on a few enhancements and this would be one of them.

    Can you confirm that the API would be available and that there would be forms that I could customize and populate any field that I want?

    Also, this includes when I create my services. I don’t have straightforward service services with flat rate pricing.

    My last question is what I’ll be able to add any conditions or rules

    An example would be when a customer goes to book anytime after 10 PM, for an airport pick up. I currently charge 49.99. On top of whatever rate. I want to be able to automate this process instead of have to manually add it each time. Currently, if I upgrade to the elite features on the WordPress forms, I would be able to automate this part of the process.

    So to recap- 

    API - link for Google 

    Custom fields 

    Custom forms 

    Automate and have rules or conditions. 

  •  1,549
    Uroš replied

    Hello Joseph,

    Thank you for reaching out with your questions. Here's the information regarding your inquiries:

    1. Google Maps API Integration: Yes, the address custom field in Amelia works similarly to how Uber or Google Maps functions, with auto-population using Google Maps.

    2. Customizable Forms: You can create custom fields in Amelia to capture the information you need from your customers.

    3. Service Customization: Unfortunately, there is no option to customize services with dynamic pricing or apply specific rules like additional charges based on booking details in Amelia at this time.

    4. Conditions Based on Booking Details: Currently, Amelia does not support setting conditions or rules based on booking details.

    Please let me know if you have any further questions!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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