We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3769204
Whole day / several days services
Closed

Comments

  •  4
    Sandrine started the conversation
    November 22, 2024 at 10:33am

    Hello,

    I am about to configure a room booking website.
    I managed to have the rooms as employees and places, and it's working fine for small durations (2h, 4h)...

    1. We have a "whole day" service which is 8h > how can I force the hours of service to be "9 am - 5 pm" for example (and not having 8-16, 9-17, 10-18... in the form) ?

    2. How can I manage to book a whole weekend ?
    For the moment I created an offer which is 2x 8h service. But it could be great to force the second appointment to be the very next day to the first.
    Is it possible ?

    3. We would like to offer possibility to rent the room with monthly paiement. Is there any possibility ? For the moment I created a Woocommerce product to be able to pay for a month. Can we link it with the calendar room ?


    Thank you,

  •  1,705
    Uroš replied
    November 25, 2024 at 2:16pm

    Hello Sandrine,

    Thank you for reaching out!

    1. Whole Day Service (9 AM - 5 PM):
      You can configure this by setting the employee's working hours to 9 AM - 5 PM specifically for the day(s) you want this service available. This will ensure the available times align with your requirements.

    2. Booking a Whole Weekend:
      Unfortunately, there isn’t a built-in option to automatically set the second appointment to the next day. For now, manually setting up the offer as 2x 8-hour services is the best approach.

    3. Monthly Payment for Room Rental:
      At the moment, linking a WooCommerce product for monthly payment directly with the booking calendar is not supported. However, this is a feature planned for future updates.

    Let me know if you have any further questions or need additional guidance!

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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