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  Public Ticket #3769134
Chart.js not working!!!
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  • Jonna started the conversation

    Charts I've created with Chart.js are not working anymore. This is extremely frustrating.

    This is the error message I've got.

    In chart, selected column "Realm Short Term Income Fund - Ordinary" does not exist anymore in source table with ID =19.
    Please check your source that you use for creating this table or create new chart from that table and replace new chart shortcode with old one on the front page.

  •  1,846
    Miloš replied

    Hi Jonna,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    Can you try making a new chart from the same Table ID?
    If that works - it means you must have changed the column structure for one or more columns used for the old chart.

    As the error message says - can you please check did you delete the column in question ("Realm Short Term Income Fund - Ordinary") from the source table ID 19?
    If you change anything on the column structure of the source Table, for any column which is used for the chart - this chart will break, then you would have to re-create the chart again with the updated column structure.

    Let me know if that is the case.

    Thank you.

     

     

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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