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Okay
  Public Ticket #3769134
Chart.js not working!!!
Closed

Comments

  • Jonna started the conversation
    November 22, 2024 at 9:14am

    Charts I've created with Chart.js are not working anymore. This is extremely frustrating.

    This is the error message I've got.

    In chart, selected column "Realm Short Term Income Fund - Ordinary" does not exist anymore in source table with ID =19.
    Please check your source that you use for creating this table or create new chart from that table and replace new chart shortcode with old one on the front page.

  •  1,895
    Miloš replied
    November 26, 2024 at 3:26am

    Hi Jonna,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    Can you try making a new chart from the same Table ID?
    If that works - it means you must have changed the column structure for one or more columns used for the old chart.

    As the error message says - can you please check did you delete the column in question ("Realm Short Term Income Fund - Ordinary") from the source table ID 19?
    If you change anything on the column structure of the source Table, for any column which is used for the chart - this chart will break, then you would have to re-create the chart again with the updated column structure.

    Let me know if that is the case.

    Thank you.

     

     

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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