I have several series in Apex line charts displayed as areas. This doesn't work anymore. In one chart I see an option (in the tab Series): "Chart line/area image" and I have to upload an image or paste a URL...?! URL to what?
In another chart, also Apex line chart, same setup different table, I don't even see that option in "Series"? What's going on?
When I want to roll back, I see Installed: 7.0.1 But Rollback is to 3.4.2.32 ?
I restored a backup. So it looks fine again. Please do some better testing before you roll out an update. Or do not make it look like a minor update if you change essential code (7.0 -> 7.0.1).
I became hesitative to use this software on critical websites; this is the second time in a few months that the charts simply don't work anymore after updating. Please be more careful.
I have set up a test site for you to replicate the problem/bug. Since you don't respond, shall I take it offline again?
Exact desciption is my previous (private) replay. It's about the Apexchart Line chart that stopped working like it did. It doesn't feature the option area/column/line anymore.
Anyone...? More than a month has gone by without a sign of life. Am I really the only one with this problem? In that case I'll have to freeze my plugin updates.
Milos is out sick so I'll take over. Please give me some time to take a look at your correspondence with Milos and I'll get back to you as soon as I can.
Also, I see you and Milos have been enabling the Private response almost every time - would you like me to switch this ticket to be Private forever?
I appreciate that totally but it's quite a complex thing, I hope my report is clear enough. I don't mind waiting a few more days or so; no hurry. I was just wondering why he was silent.
What I can say at this point is that we excluded the option to change the types in Series tab when you have a Line Chart created with Apex and (if I'm not mistaken) we did that because Apex changed the logic for generating combo charts. Since their logic caused our charts to no longer work, we had to remove that option to release a stable version of the plugin. I don't know if we'll be able to restore the multi-series chart but I escalated this to our development team, so they'll take a look at it.
Wow. How to display combo charts then? I bought the plugin because it was able to do combo charts... It feels as if I'm the only one who uses combo charts!
Thank you for your info. I'm convinced it can be figured out technically. From experience I know how annoying changing formats or API specs can be. Developers don't like it but it's part of the game, I'm afraid. I didn't use Highcharts ayt the time because I couldn't control the axes labels (dates) in the way I can with Apex, it simply places the string I provide in the Excel file. I've proven to be patient, haven't I? :) I'll wait a bit longer, no problem. The version I use now still works fine. I sure hope that the developers will pick it up though.
I have several series in Apex line charts displayed as areas. This doesn't work anymore. In one chart I see an option (in the tab Series): "Chart line/area image" and I have to upload an image or paste a URL...?! URL to what?
In another chart, also Apex line chart, same setup different table, I don't even see that option in "Series"? What's going on?
When I want to roll back, I see Installed: 7.0.1
But Rollback is to 3.4.2.32 ?
Do you have a WORKING version for me please?
I restored a backup. So it looks fine again. Please do some better testing before you roll out an update. Or do not make it look like a minor update if you change essential code (7.0 -> 7.0.1).
I became hesitative to use this software on critical websites; this is the second time in a few months that the charts simply don't work anymore after updating. Please be more careful.
Hello? Anyone awake? :)
Anyone...?
I have set up a test site for you to replicate the problem/bug. Since you don't respond, shall I take it offline again?
Exact desciption is my previous (private) replay. It's about the Apexchart Line chart that stopped working like it did. It doesn't feature the option area/column/line anymore.
See https://apexcharts.com/docs/chart-types/line-chart/#:~:text=mixed/combo%20chart.-,area/column/line,-scatter/line
kr,
Anton
Anyone...? More than a month has gone by without a sign of life. Am I really the only one with this problem? In that case I'll have to freeze my plugin updates.
Hi Miloš,
Do you still work there?
Does anyone still work there? :D
It's been 6 weeks now and I haven't seen a sign of life after you asked me to keep the dev site up so you could do a test.
Please advise...
kr
Anton
Thank you for your reply Milos, I’ll remember your suggestion.
Don’t worry, if it would have been an urgent issue, I would have emailed sooner.
Hey Anton
Milos is out sick so I'll take over. Please give me some time to take a look at your correspondence with Milos and I'll get back to you as soon as I can.
Also, I see you and Milos have been enabling the Private response almost every time - would you like me to switch this ticket to be Private forever?
Kind Regards,
Aleksandar Vuković
[email protected]
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I appreciate that totally but it's quite a complex thing, I hope my report is clear enough.
I don't mind waiting a few more days or so; no hurry. I was just wondering why he was silent.
Your report is clear, no worries.
What I can say at this point is that we excluded the option to change the types in Series tab when you have a Line Chart created with Apex and (if I'm not mistaken) we did that because Apex changed the logic for generating combo charts. Since their logic caused our charts to no longer work, we had to remove that option to release a stable version of the plugin. I don't know if we'll be able to restore the multi-series chart but I escalated this to our development team, so they'll take a look at it.
I'll get back to you as soon as I have more info!
Kind Regards,
Aleksandar Vuković
[email protected]
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Wow.
How to display combo charts then?
I bought the plugin because it was able to do combo charts... It feels as if I'm the only one who uses combo charts!
I hope our developers will be able to figure something out - let's give them time before we jump to conclusions.
Currently, Highcharts also offers combo charts so you can check them out in the meantime.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thank you for your info.
I'm convinced it can be figured out technically. From experience I know how annoying changing formats or API specs can be. Developers don't like it but it's part of the game, I'm afraid. I didn't use Highcharts ayt the time because I couldn't control the axes labels (dates) in the way I can with Apex, it simply places the string I provide in the Excel file.
I've proven to be patient, haven't I? :) I'll wait a bit longer, no problem. The version I use now still works fine.
I sure hope that the developers will pick it up though.
You've proven that you're patient over and over again 😅 Thank you for that!
Anyway, please download the zipped file attached to my response and extract the files in it over existing files:
...\wp-content\plugins\wpdatatables\templates\admin\chart_wizard\chart_wizard.inc.php
...\wp-content\plugins\wpdatatables\assets\js\wdtcharts\wdt.chartWizard.js
Purge the cache, test it out, and let me know how it goes.
It's already been sent to testing and it should be included in the 7.1.1 update.
Attached files: apex-combo_charts_bugfix.zip
Kind Regards,
Aleksandar Vuković
[email protected]
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YEP!
On the test site, I updated the plugin, then replaced the files (took me a while to find the correct folders) and... the miracle happened!
Looking forward to the next update round now.
Great!
Anton Theunissen.
I'm delighted to hear that, Anton!
Please feel free to reach out to us if you have any further questions or concerns and, once again, sorry for the delay with this ticket!
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Anton,
Just a small follow-up, we launched the official update which contains this fix, so going forward, you won't need to repeat these steps. :)
Thank you again for all your patience and understanding of the troubles we had with this support ticket system.
As you know, if anything else comes up, don't hesitate to open new tickets.
Kind Regards,
Miloš Jovanović
[email protected]
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