Hello there,

Thank you for reaching out to us.

We are not quite sure what exactly you want to achieve but the availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

Hope this helps.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.  

Hello again,

Glad to hear that we helped as for your question you can allow extras with or without duration. But this is all defined in employee work hours. So if you set that you are working from 10 to 15 and service is 5 hours long then 2 hours extras cannot be booked since then service will last 7 hours. In that case you will need to set work hours from 10 to 17. Hope this explains it.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.