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Okay
  Public Ticket #3766955
Working hours and pauze
Closed

Comments

  •  1
    Andy Bats started the conversation
    November 19, 2024 at 5:52pm

    Hi there,

    Seems like I have an issue with setting up a pauze for specific days (lunch time) in which a customer should not be able to book a service. I have defined the the breaks via settings, however this is not taken into account when offering booking slots to the customers. They can just book a service within that defined period of a break. See screenshot.

    Attached files:  screenshot.png

  •  1,707
    Marko replied
    November 20, 2024 at 7:42am

    Hello there,

    Thank you for reaching out to us.

    You need to set this in emplyoee work hours not in general work hours.

    The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

    When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

    2856665082.png

    My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

    You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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