Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Problem in Test Mode with Stripe
I am trying to schedule appointments in test mode paying with stripe. I have already configured my stripe account with a test publishable key and a test secret key, and I have it correctly configured in the Amelia configuration, in the payments section.
However, when trying to make a payment in test mode, using the credit cards that Stripe provides for test mode, it does not allow me to schedule and I get this error message:
No such customer: 'cus_RCsjwSVdBHJADb'
I would like to ask you if you can tell me what I may have configured wrong or why I may be getting this message. As I mentioned, I have seen all the tutorials, I have seen the video and the Amelia documentation to link the stripe account, and it does allow me to schedule and make payments in LIVE mode, but not in test mode.
Thank you very much for the help.
I was able to resolve it now. It's a matter of Stripe assigning a customer ID and still assuming the customer's identity, apparently, based on the purchase's MAC address or IP. So I simply made the purchase from another device in test mode and it let me perform the test purchase or scheduling.
Thanks.
Hello there,
Thank you for reaching out to us.
We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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