First. Congratulations to me for finding your service. More about that last!
I have a few small operations questions that I cant work out how to do. But first some details about us. We do not offer "person" based services, such as hair-dressers etc. Easy fix for me, Il just create service"staff"entities instead. We do how ever use shared resources, this is one of the biggest things you have done right!
So now to the one thing I can not figure out related to the shared resources.
1 service is making reservations in our sauna, I have 9 seats. Easy enough for regular bookings per seat.
My other service is private reservations. Then I wish to ALWAYS fill the 9 seats but the price is the same no matter the amount of guests as this makes no difference to me.
I was hoping that I could solve this on the "private" service by just setting minimum reservation to 9 and maximum to 9 on a service and then disable the "Show "Bringing anyone with you" option " and Amelia would automatically create a reservation with minimum (9) reservations. But that does not seem to be how it works as I can still book reservation on shared resources, even if there already is some booked slots.
The QUESTION: Do you have a suggestion to how I can make it so that a private reservation steals all seats? (That secures that the reservation is the only one during this timeframe).
If not it feels like a great add that would only be frontend form adaptions. Another option would be to add a dropdown in service configuration page like: Fill all seat type reservation. This would then take away any dialog about amout of seats for guest/customer.
Thanks again. Let me know.
Last: I have been working with reservation based experiences for last 10 years. This is the first time I have found service for self-management that suits the way I think reservations should be done. It will in todays setup easelly cover about 90% of my need based on turnover. I am considering to get the biggest package just because it better reflects the value you post to me. Amazing work guys!
Thank you for your feedback and for sharing your experience! It's great to hear that Amelia suits most of your needs for reservations.
Regarding your request to ensure that a private reservation always fills all 9 seats and blocks the time slot for other bookings, you can achieve this by disabling the "allow below minimum capacity" option. Here's how it works:
When "allow below minimum capacity" is disabled: Customers won't be able to submit a booking unless they meet the minimum capacity. Once the minimum capacity is met (in your case, 9 seats), the time slot will automatically become unavailable for others, ensuring that no one else can book during that time.
When "allow below minimum capacity" is enabled: Customers can still book for fewer than the minimum number of people, which means other customers could potentially book the same time slot.
By disabling this option in the Amelia Settings > Appointments and Events page, you can ensure that once someone books the private reservation for all 9 seats, the time slot is fully occupied and no other bookings will be allowed for that time.
First. Congratulations to me for finding your service. More about that last!
I have a few small operations questions that I cant work out how to do. But first some details about us. We do not offer "person" based services, such as hair-dressers etc. Easy fix for me, Il just create service"staff"entities instead. We do how ever use shared resources, this is one of the biggest things you have done right!
So now to the one thing I can not figure out related to the shared resources.
1 service is making reservations in our sauna, I have 9 seats. Easy enough for regular bookings per seat.
My other service is private reservations. Then I wish to ALWAYS fill the 9 seats but the price is the same no matter the amount of guests as this makes no difference to me.
I was hoping that I could solve this on the "private" service by just setting minimum reservation to 9 and maximum to 9 on a service and then disable the "Show "Bringing anyone with you" option " and Amelia would automatically create a reservation with minimum (9) reservations.
But that does not seem to be how it works as I can still book reservation on shared resources, even if there already is some booked slots.
The QUESTION:
Do you have a suggestion to how I can make it so that a private reservation steals all seats? (That secures that the reservation is the only one during this timeframe).
If not it feels like a great add that would only be frontend form adaptions. Another option would be to add a dropdown in service configuration page like: Fill all seat type reservation. This would then take away any dialog about amout of seats for guest/customer.
Thanks again. Let me know.
Last:
I have been working with reservation based experiences for last 10 years. This is the first time I have found service for self-management that suits the way I think reservations should be done. It will in todays setup easelly cover about 90% of my need based on turnover. I am considering to get the biggest package just because it better reflects the value you post to me. Amazing work guys!
Hello,
Thank you for your feedback and for sharing your experience! It's great to hear that Amelia suits most of your needs for reservations.
Regarding your request to ensure that a private reservation always fills all 9 seats and blocks the time slot for other bookings, you can achieve this by disabling the "allow below minimum capacity" option. Here's how it works:
By disabling this option in the Amelia Settings > Appointments and Events page, you can ensure that once someone books the private reservation for all 9 seats, the time slot is fully occupied and no other bookings will be allowed for that time.
Kind Regards,
Uros Jovanovic
[email protected]
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