I have encountered several occasions where fields marked as required are submitted empty. This happens intermittently with clients. The system is allowing the client to schedule the appointment without filling out all the fields in the registration.

Good day, these are really isolated cases. Amelia is currently receiving a large number of appointment requests and registrations on our site. Among that large number, every now and then, I come across clients registering their appointments without providing their phone number, as an example. This field is mandatory to complete the registration process.

If enabled, all the different options you mention—whenever I encounter a case with this error—I personally go through an incognito window and attempt to make a booking, and it won’t allow me to complete the reservation unless I have the information filled in these fields. If you'd like to take a closer look, my site still contains your login credentials. Let me know if you need this information again. Best regards!

Thank you for the observations... I will keep checking that detail to see what might be causing that error... I'll let you know of any changes!!