I would like to have all my employees in all my categories to be able to attend all the locations.
Please be advised when scheduling the individual employees I made sure that I have marked all the locations in all the categories.
In the photography category, you can see it working perfectly.
However, in the Videography category, it doesn't, but the employees are setup on all the locations during all day.
I have also noticed it only one employee is affecting the photography service, when I mark that employee to be available in the videography category at that point all locations are available.
Again, all employees are setup the same way, so it makes no sense why only one is capable to be scheduled for all locations on admin panel.
Also keep in mind that on the front end booking forms videography category can be booked for all locations and the employee is correctly scheduled as intended.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I assume the issue is the WP USER admin that I use because, in the staging site, it's blocked as you can see. I have taken this screenshot on the same standing environment
yes, I can confirm that!
find the attachment.
so its the actual wp user that is blocking me to see the database
We do not know which user you are using but there is some conflict of roles most likely. If this user is admion it should have only admin role not admin and employee or customer and this mail must be used only for admin roles if you are an employee also then you need to have separate mail for each role. Amelia work fine with our user because there is no role conflict.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Dear Support Team,
I would like to have all my employees in all my categories to be able to attend all the locations.
Please be advised when scheduling the individual employees I made sure that I have marked all the locations in all the categories.
In the photography category, you can see it working perfectly.
However, in the Videography category, it doesn't, but the employees are setup on all the locations during all day.
I have also noticed it only one employee is affecting the photography service, when I mark that employee to be available in the videography category at that point all locations are available.
Again, all employees are setup the same way, so it makes no sense why only one is capable to be scheduled for all locations on admin panel.
Also keep in mind that on the front end booking forms videography category can be booked for all locations and the employee is correctly scheduled as intended.
Looking for your advice.
Thank you
Attached files: 1.jpg
2.jpg
Hello again,
This need to be set in emplyoee work hours
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We have checked this but we do not see any issues on your site
We can see all locations and all employees so as far as we can see all is working fine.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I assume the issue is the WP USER admin that I use because, in the staging site, it's blocked as you can see. I have taken this screenshot on the same standing environment
yes, I can confirm that!
find the attachment.
so its the actual wp user that is blocking me to see the database
whats next in this case?
Attached files: Screenshot 2024-11-20 130841.jpg
Even when I use incognito mode its the same
Attached files: Screenshot 2024-11-20 131121.jpg
Hello again,
We do not know which user you are using but there is some conflict of roles most likely. If this user is admion it should have only admin role not admin and employee or customer and this mail must be used only for admin roles if you are an employee also then you need to have separate mail for each role. Amelia work fine with our user because there is no role conflict.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables