We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do I enable an Amelia Employee or Manager to view the attendees linked to an event?
I don't want to give the client Admin access to the whole website, as that would be very overwhelming, but I can't seem to see any way to allow her to see the attendees who have booked for an event.
I have read the help, and looked through all the options (I think), and just can't seem to see where to enable this if possible.
If it's currently not possible, this would be an important feature that is necessary for when clients need to manage their own events, but don't necessarily build and manage their own websites.
Hi Bianca,
I hope you are doing well. You are right, unfortunately, this is not possible to configure since each WP user has a unique user role and you can't assign one user role to all users. You don't want to give admin permissions to customers, and vice versa. Unfortunatelly, there is no workaround option for this, as you need to have only one user role assigned per user.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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