We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In version Version 7.9 the first improvement item listed in the changelog is
I can't see how to do this. For years it been an issue when trying to find someone who booked a package and just having a list of purchases is what I need. It sounds like this feature is this, or is close to it, but I don't see any documentation on it.
I checked the manage package area, and also the settings, but don't see anything new.
Can you tell me how to take advantage of this necessary improvement?
Hello there,
Thank you for reaching out to us.
Not sure what you need but we just added X in time range so that you can turn off time range inquiry if that is what you need. You can take a look at our video in the attchament.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Attached files: simplescreenrecorder-2024-11-19_10.38.13.mkv
Kind Regards,
Marko Davidovic [email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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