As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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When activated, this plugin disrupts the layout of crucial elements within the WordPress admin interface, such as the left-side menu on the /wp-admin/customize.php page. This interference isn’t just a minor inconvenience—it compromises the usability and functionality of essential admin tools, making it difficult to manage and customize the site effectively.
This situation raises serious concerns about the plugin’s security and reliability. It is alarming that a single plugin can exert such control over the core WordPress admin styles, overriding native stylesheets and disrupting standard operations. This level of influence suggests potential risks to the stability and integrity of the entire site.
For a plugin designed to enhance user experience or add functionality, it should never come at the cost of core system stability. The fact that such a significant issue can occur indicates a lack of robust quality assurance and proper safeguards during development. Users should not have to worry that installing or activating a plugin could break the very interface they rely on to manage their site.
I strongly urge the developers to address these issues promptly, ensuring that the plugin can coexist with WordPress’s native elements without causing conflicts. Until these problems are resolved, I cannot recommend using this plugin, especially for sites where consistent and reliable admin access is critical.
amelia Version : 1.2.10
Wordpress 6.7
Attached files: Capture d’écran 2024-11-17 à 14.42.45.png
Hi Laurine,
Thanks for reaching out to us.
First of all, just want to make sure, are you using Lite version of Amelia or full version?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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