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  Public Ticket #3765151
Finance page
Closed

Comments

  •  1
    James started the conversation

    Dear Amelia,

    Since a few days the Finance page is not working. No payments of past appointments can be seen. Are you aware of this, en when will this be fixed?

    Please see the screenshot.

    Regards,

    James 

    Attached files:  Screenshot 2024-11-17 at 09.27.52.png

  •  811
    Stefan replied

    Hi James,

    Thanks for reaching out to us. I've seen a couple of users reporting the same issue, but this is probably a conflict or caching issue. I suppose you've tried clearing browser cache/cookies? Also WP cache? 

    Make sure that the WP user has an Admin user role assigned because not all users have permission to preview the sections. There might be an issue with the user role conflict.

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

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  •   James replied privately
  •  811
    Stefan replied

    Hi James,

    You can use third-party cache plugins to clear the WordPress cache. You can find more information here. As for the browser cache/cookies, it's a simple process. Assuming that you use Chrome, please refer to this link.

     

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

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  •  1
    James replied

    Dear Stefan,

    I also removed cookies, but still the Finance page does not work.

    Any other ideas?

    James 

  • harry replied

    I have a similar issue. Finance page is empty but shows no data. Cleared cookies & cache, incl. Wordpress cache.

    In my Inspector I see 500 errors, see attached screenshot.

    Hope this helps!

    Best regards,
    ~ Harry

    4673198099.png
  •  1
    James replied

    I have precisely the same problem.

    Details

    Type: Error

    Message: Call to a member function execute() on bool

    File: /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/src/Infrastructure/Repository/Payment/PaymentRepository.php

    Line: 589

    Trace
    #0 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/src/Application/Services/Payment/PaymentApplicationService.php(131): AmeliaBooking\Infrastructure\Repository\Payment\PaymentRepository->getFiltered(Array, false)
    #1 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/src/Application/Commands/Payment/GetPaymentsCommandHandler.php(62): AmeliaBooking\Application\Services\Payment\PaymentApplicationService->getPaymentsData(Array, 30)
    #2 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Handler/CommandHandlerMiddleware.php(71): AmeliaBooking\Application\Commands\Payment\GetPaymentsCommandHandler->handle(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand))
    #3 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(62): League\Tactician\Handler\CommandHandlerMiddleware->execute(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand), Object(Closure))
    #4 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(36): League\Tactician\CommandBus->League\Tactician\{closure}(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand))
    #5 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(66): League\Tactician\Plugins\LockingMiddleware->League\Tactician\Plugins\{closure}()
    #6 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/Plugins/LockingMiddleware.php(45): League\Tactician\Plugins\LockingMiddleware->executeQueuedJobs()
    #7 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(62): League\Tactician\Plugins\LockingMiddleware->execute(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand), Object(Closure))
    #8 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/league/tactician/src/CommandBus.php(42): League\Tactician\CommandBus->League\Tactician\{closure}(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand))
    #9 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/src/Application/Controller/Controller.php(132): League\Tactician\CommandBus->handle(Object(AmeliaBooking\Application\Commands\Payment\GetPaymentsCommand))
    #10 [internal function]: AmeliaBooking\Application\Controller\Controller->__invoke(Object(Slim\Http\Request), Object(Slim\Http\Response), Array)
    #11 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func(Array, Object(Slim\Http\Request), Object(Slim\Http\Response), Array)
    #12 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(281): Slim\Handlers\Strategies\RequestResponse->__invoke(Array, Object(Slim\Http\Request), Object(Slim\Http\Response), Array)
    #13 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\Route->__invoke(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #14 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/Route.php(268): Slim\Route->callMiddlewareStack(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #15 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(503): Slim\Route->run(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #16 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\App->__invoke(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #17 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(392): Slim\App->callMiddlewareStack(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #18 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/vendor/slim/slim/Slim/App.php(297): Slim\App->process(Object(Slim\Http\Request), Object(Slim\Http\Response))
    #19 /data/sites/web/nauwkeurignl/www/wp-content/plugins/ameliabooking/ameliabooking.php(185): Slim\App->run()
    #20 /data/sites/web/nauwkeurignl/www/wp-includes/class-wp-hook.php(324): AmeliaBooking\Plugin::wpAmeliaApiCall('')
    #21 /data/sites/web/nauwkeurignl/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #22 /data/sites/web/nauwkeurignl/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #23 /data/sites/web/nauwkeurignl/www/wp-admin/admin-ajax.php(192): do_action('wp_ajax_wpameli...')
    #24 {main}
    


    Stefan/TMS,

    Can you please look at this?

    Regards,

    James


  •   Stefan replied privately
  •  811
    Stefan replied

    Hi James and Harry,

    Please open a new ticket on Ticksy and we will provide a fix there. 

    Thanks.

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

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    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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