We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We are wanting to setup services where the client will choose the service and then choose a date and select a morning 7-11AM, 12-4PM or 5-10PM block. Is this possible?
Thank you for your time.
James
Hello James,
Yes, you can set up these time block options directly in Amelia > Services > Working Hours by following these steps:
Now, when clients book, they will see these specific time blocks as options for the service.
Let me know if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you so much. That is perfect.
I have another question regarding a client selecting a block of days. We have a pet sitting business and we need the client to select the time block (the previous question) and then select a number of days (i.e. 7 days).
Is this possible?
Thanks again for your time.
James
Hello James,
In Amelia, the maximum allowed duration for a single booking is 24 hours, so selecting a block of multiple consecutive days within a single appointment is not supported by the plugin. The feature does not currently allow multi-day bookings without breaking them into separate appointments.
If you have any further questions or need additional assistance, please let me know!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables