We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Amelia team,
the question says it all :)
Even though we have followed all the steps (google maps API) to create the maps for our places, we found out that the maps are not visible to the customer in the front end.
Independent if you open the event list or the catalogue booking, the details of the service or event do not contain a small map to see where the location is located.
What do we need to do to integrate the little maps into the front-end?
Thank you very much in advance.
Best,
Anja
Hello Anja,
Thank you for reaching out.
To display the map on the front end, you need to use the "address" custom field in the service or event details. Once you have added the correct address in this field, the map will be displayed to customers in the front-end view.
If you have any further questions or need assistance, feel free to ask.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Anja,
Thank you for your message.
The behavior you're describing is expected. The Google Map you see on the back-end when setting a location is only for admin reference. On the front-end event list, Amelia does not display a map, only the address text. This is because the event location field does not automatically generate a Google Map view for the front-end.
Additional Note:The only place where an address field can trigger Google Maps integration (with autofill) is when using an address custom field in the booking form. This feature provides an address input with Google autofill, but it still won't render a map on the event page itself.
If you need any more clarification, please let me know!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables