we found out, that for some reason, word press sends an email to every customer booking for the first time with a link to set up a profile on the Word Press site. This is a bit weird as the customer will be directed to the wp-admin page to register. This page is usually not meant to be public. Even though, the usaer can afterwards only change colour profiles and see his bookings (cannot change it, only view), we would like to avoid this step. Also the email is coming from "Word Press..." (I guess php mail) and not from the official SMTP adress we have created.
Which preference do we need to change to turn this off?
Dear Amelia team,
we found out, that for some reason, word press sends an email to every customer booking for the first time with a link to set up a profile on the Word Press site. This is a bit weird as the customer will be directed to the wp-admin page to register. This page is usually not meant to be public. Even though, the usaer can afterwards only change colour profiles and see his bookings (cannot change it, only view), we would like to avoid this step. Also the email is coming from "Word Press..." (I guess php mail) and not from the official SMTP adress we have created.
Which preference do we need to change to turn this off?
thank you very much in advance.
Best,
Anja
Hello there,
Thank you for reaching out to us.
That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https://wordpress.org/plugins/manage-notification-emails/
Just disable the option “New user notification to the user” and you’ll be good.
Oh and btw in case you wanna know where the code is, you might wanna open up this file: wp-includes/pluggable.php Line number: 1989
So when you disable this through the 3rd party plugin, your customers will only receive notifications from Amelia, without the following email:
"Username: ———
To set your password, visit the following address"
I hope that helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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