I have a 30 minute Buffer Time After set for our services. I think this is preventing customers from booking appointments with our employees during the last 30 minutes of their work hours. To avoid the problem, I've been adding 30 minutes to the end of our employee's work hours every time I enter them.
This is a hassle when employees' work schedules change every week, especially since they have more than one period each day. I would prefer the ability to enter employee actual work hours, without adding 30 minutes to the end of every period to account for the 30 minute buffer time after. Applying buffer time after at the end of the period doesn't make sense because no appointments can be booked after the employees work hours have ended, making buffer time unnecessary.
I have a 30 minute Buffer Time After set for our services. I think this is preventing customers from booking appointments with our employees during the last 30 minutes of their work hours. To avoid the problem, I've been adding 30 minutes to the end of our employee's work hours every time I enter them.
This is a hassle when employees' work schedules change every week, especially since they have more than one period each day. I would prefer the ability to enter employee actual work hours, without adding 30 minutes to the end of every period to account for the 30 minute buffer time after. Applying buffer time after at the end of the period doesn't make sense because no appointments can be booked after the employees work hours have ended, making buffer time unnecessary.
Attached files: buffer time after prevents booking at end of work hours.jpg