Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
I am trying to upgrade my account to Pro Lifetime but it is not allowing me to proceed and pay to complete transaction.
Hello Evrard,
Thanks for reaching out to us.
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund for the previous purchase. You would need to purchase a new Lifetime License and reach out to us through a ticket, posting both purchase codes in a PRIVATE ticket, and our support managers will refund the amount of the originally purchased license retroactively.
Kind Regards,
Stefan Petrov
[email protected]
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