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I hope this message finds you well.
I am currently using the Amelia Lite version for my Sports Platform. I have created a category named "E-Sports" with 4 services (Court 1, Court 2, Court 3, and Court 4), all assigned to a single provider. However, when a customer books Court 1 at a specified time say 2 PM, all other courts are greyed out and appear as unavailable for the same time.
I would appreciate any guidance you can provide to resolve this issue.
Thanks, Prateek
Attached files: Screenshot 2024-11-14 235441.png
Hello there,
Thank you for reaching out to us.
This is because you have only one employee with lite version. And to prevent double booking employee can only work on one appointment at a time. With full version you can create 5 employees for example and then customers can book 5 different services at the same time.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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