I've updated to 7.9, and the customer invoice is not sending to the customer by email when the booking is made and approved.
The invoice shows in the Finance, Invoice tab.
The Booking Invoice is selected under the customer notifications.
The send invoice to customer by default is turned on under settings, notifications.
All other notifications are working perfectly.
Also, feature request... Obviously above is to send an invoice as soon as the booking is made, and I take a deposit through Stripe. So looking at the invoice preview, it shows the total, the amount paid and amount remaining. All good stuff. However, if I was a customer, I would also like an invoice or receipt when I've paid the rest on site. Can we have an automated way to send the updated invoice when the status is changed to paid (not tested this to see if it does this already), because I don't really want my client to have to manually go into finance and set to paid and then have to go to the invoice tab to click send invoice to send an updated invoice showing it's completely paid.
Thanks for reaching out to us. We've tested this function before releasing it, but it's strange that it doesn't work if enabled by default. May I ask for the WP admin credentials so we can have a better overview of the issue?
As for the feature request, this is a new feature that we've released recently, so currently, it has basic options. If you wish to see more options, you are free to suggest them on our feature suggestion page. As more people vote, the feature will move higher on the priority list.
Hi,
I've updated to 7.9, and the customer invoice is not sending to the customer by email when the booking is made and approved.
The invoice shows in the Finance, Invoice tab.
The Booking Invoice is selected under the customer notifications.
The send invoice to customer by default is turned on under settings, notifications.
All other notifications are working perfectly.
Also, feature request... Obviously above is to send an invoice as soon as the booking is made, and I take a deposit through Stripe. So looking at the invoice preview, it shows the total, the amount paid and amount remaining. All good stuff. However, if I was a customer, I would also like an invoice or receipt when I've paid the rest on site. Can we have an automated way to send the updated invoice when the status is changed to paid (not tested this to see if it does this already), because I don't really want my client to have to manually go into finance and set to paid and then have to go to the invoice tab to click send invoice to send an updated invoice showing it's completely paid.
Thanks,
Jon
Hi PixelKit,
Thanks for reaching out to us. We've tested this function before releasing it, but it's strange that it doesn't work if enabled by default. May I ask for the WP admin credentials so we can have a better overview of the issue?
As for the feature request, this is a new feature that we've released recently, so currently, it has basic options. If you wish to see more options, you are free to suggest them on our feature suggestion page. As more people vote, the feature will move higher on the priority list.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables