Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I saw one thing on mobile version. I tested Step Booking Form on mobile phone and if you click on this dropdown, keyboard doesn't show and people can't write something there. How to fix that and turn on a keyboard for Employee and Location?
If you minimize a Safari/Chrome, etc., and open browser again, you have keyboard there but in first touch - it didn't show on all browsers.
For more answers: I tested it on iPhone 14 Pro and it's not working (on Safari/Chrome) but it's working on Samsung S20 (Chrome) - maybe it's only "Apple thing" ;)
HI Rafal,
Thanks for reaching out to us. Yes, it's rather strange that the form is not working properly on all mobile phone platforms, but, in Customize settings, you can enable this.
When you select Step by Step v2, select the first step (service selection) and then under options you can find "filterable field". When this is enabled, then customers can type the service name or location.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thanks for an answer. I have it turned on and it's not working on iPhone properly like I said before. Could you look into it?
Best regards,
Rafal
Hello Rafal,
Then most probably is the conflict with other plugins. Please, try different browsers, clear cache / cookies.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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Stefan,
thanks for an answer. I did what you suggested - I copied another site with Amelia and this problem to dev version, I have only 3 plugins turned on - Amelia, CF7 and Oxygen Builder (but on my other site, I didn't have Oxygen Builder) and it's the same. On iPhone (Safari/Chrome/Firefox) isn't working, on Android Phone (Samsung S20) works great. What should I do? How to fix it?
Hi Rafal,
May i ask for the URL of the webpage, where the booking form is located? We can test it out on the iPhone, strange that it's working properly on Android.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Rafal,
Thanks for the URL's. I've just forwarded this further for testing. It does work fine on my mobile phone, but it's an Android. I will get back to you as soon as I have more information.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Rafal,
Thanks for the creds. I already escalated this to developers for further investigation. I will get back to you as soon as I have feedback.
I appreciate your patience.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
thanks for the info. I'll wait.
Best Regards,
Rafal
Hi Rafal,
The issue is not present on all iPhone platforms. For example, it's only present for iPhone 14, pro, 13, and devices with v16 and v15. Developers will investigate further and they will try to make a fix. I will let you know as soon as I have more information.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables