As you can see in the first attachment, there are two different URLs here. One says "URL after booking" and the other "after making appointment". What's the difference?
There are different places in Amelia to give in the URL redirects. Might be my mistake but I can't find where to can give redirections after the payment didn't succeed, after an aborted payment or failed payment, the client still gets a notification email with a confirmation of the booking. Not any signal that the payment didn’t succeed. Or should that go via Mollie? I'm still in the MOLLIE test version. Can't to go live like this.
"URL after booking" is the redirect URL after the customer clicks the "Finish" button upon booking an event, regardless of the payment method used.
"After making appointment" is the redirect URL used when the payment is made through a payment link, either via the customer panel or email.
As for the issue regarding failed payments, Amelia doesn’t handle payment failures directly; this typically depends on the payment gateway (in your case, Mollie). If you’re using Mollie’s test version, payment failures should be handled by them, and the customer should receive a notification from Mollie regarding the payment status. The confirmation email sent by Amelia is triggered once the booking is completed, but it doesn’t account for the payment status.
I would recommend checking your Mollie test setup to ensure failed payments are correctly reflected and that the customer receives a proper notification if the payment doesn’t go through.
Thank you for your message! I appreciate you taking the time to explore Mollie as an option. If you have any questions or need further assistance, feel free to reach out.
Hi Amelia support,
A question about the redirect URLs after booking.
As you can see in the first attachment, there are two different URLs here. One says "URL after booking" and the other "after making appointment". What's the difference?
There are different places in Amelia to give in the URL redirects. Might be my mistake but I can't find where to can give redirections after the payment didn't succeed, after an aborted payment or failed payment, the client still gets a notification email with a confirmation of the booking. Not any signal that the payment didn’t succeed. Or should that go via Mollie? I'm still in the MOLLIE test version. Can't to go live like this.
Thank you for your help,
Eline
Attached files: Schermafbeelding 2024-11-14 om 12.47.05.png
Schermafbeelding 2024-11-14 om 12.52.29.png
Hello Eline,
Thank you for reaching out.
To clarify the two URLs you mentioned:
"URL after booking" is the redirect URL after the customer clicks the "Finish" button upon booking an event, regardless of the payment method used.
"After making appointment" is the redirect URL used when the payment is made through a payment link, either via the customer panel or email.
As for the issue regarding failed payments, Amelia doesn’t handle payment failures directly; this typically depends on the payment gateway (in your case, Mollie). If you’re using Mollie’s test version, payment failures should be handled by them, and the customer should receive a notification from Mollie regarding the payment status. The confirmation email sent by Amelia is triggered once the booking is completed, but it doesn’t account for the payment status.
I would recommend checking your Mollie test setup to ensure failed payments are correctly reflected and that the customer receives a proper notification if the payment doesn’t go through.
Let me know if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thank you Uros,
I'll have a look into Mollie.
Eline
Hello Eline,
Thank you for your message! I appreciate you taking the time to explore Mollie as an option. If you have any questions or need further assistance, feel free to reach out.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables