Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi you have charged me 94euros yesterday for the plugin upgrade that i bought last year but my website is no longer online and i don't even have the email address that i purchased the plugin. I would like a refund of this amount please. My name is Konstantinos Lyketsos and the transaction number is PO24318000039412 and the amount is 94,24 euro. Please respond I don't want to renew the plugin.
Waiting for your answer.
My email is [email protected] please respond to this email.
hi again
still i have not got any reply from you! As i told you i do not want the renewal of your service!
please respond
Hello Konstantinos,
Thank you for reaching out. I understand your concern regarding the renewal charge.
To proceed with your refund request, could you please let us know if you have any idea which email address might have been used to purchase the plugin license originally? This will help us locate your account and process the refund more efficiently.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi there! my email address was [email protected] the web site was called actionbuddy.gr
hi again!! did you find the email account yet? [email protected] and the website was www.actionbuddy.gr. Just to let you know this email account is no longer active but i'm sure you will find my purchase.
Hello Konstantinos,
Thank you for reaching out to us.
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to come back to Amelia, we will provide you with a 20% discount coupon for a license purchase.
I wish you all the best in your future endeavors.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much!! Have a great night!
Hello Konstantinos,
Glad to be able to assist you.
I will have this ticket closed now.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables