Thanks for reaching out to us. Unfortunatelly, there is no option to "swap" a subscription. You either need to upgrade the license (through the TMS store account) or you can request a refund and then purchase a new license from our website. Please note that it usually takes 5 - 7 business days for the funds to be processed to your account.
Hi, I unfortunately bought 'Starter', but need 'Standard' - how do I swap subscriptions? thanks!
Hello Mr Neil Rickaby,
Thanks for reaching out to us. Unfortunatelly, there is no option to "swap" a subscription. You either need to upgrade the license (through the TMS store account) or you can request a refund and then purchase a new license from our website. Please note that it usually takes 5 - 7 business days for the funds to be processed to your account.
Kind Regards,
Stefan Petrov
[email protected]
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