I am trying to use Amelia on a WooCommerce site that is multilingual utilizing the Polylang Pro plugin. The website's default site language is Greek.
I have created a page to render the events calendar list in both Greek and English language. I created the page in one language and then added a page as a translation to the other language. Now, the website's visitor can change between the two languages of the page by clicking on the language switcher on the website's navigation bar menu.
The problem is that in both Greek (https://www.xeiroplathi.gr/amelia/) and English page (https://www.xeiroplathi.gr/en/ceramics-workshop-programme/) both the Amelia UI and its content (events and their information) appear only in English. On the wp admin --> Amelia --> events I have added Translation in the event's name and description but it keeps on being displayed only in English.
What am I doing wrong here? Please, help. WordPress, its plugins and its theme are all in the latest version. I have already declared both English and Greek as languages in the plugin's settings.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks for the feedback. Yes, no changes were made on my side, I just checked the configuration only to find out that is correct. It should be working properly even when you send email notifications.
As for the Kaspersky, this is out of our scope of support. I guess it's a false positive, so you can just skip it.
Hello there 👋
I am trying to use Amelia on a WooCommerce site that is multilingual utilizing the Polylang Pro plugin. The website's default site language is Greek.
I have created a page to render the events calendar list in both Greek and English language. I created the page in one language and then added a page as a translation to the other language. Now, the website's visitor can change between the two languages of the page by clicking on the language switcher on the website's navigation bar menu.
The problem is that in both Greek (https://www.xeiroplathi.gr/amelia/) and English page (https://www.xeiroplathi.gr/en/ceramics-workshop-programme/) both the Amelia UI and its content (events and their information) appear only in English. On the wp admin --> Amelia --> events I have added Translation in the event's name and description but it keeps on being displayed only in English.
What am I doing wrong here? Please, help. WordPress, its plugins and its theme are all in the latest version. I have already declared both English and Greek as languages in the plugin's settings.
Attached files: Amelia Events admin dashboard (2).png
Amelia Events admin dashboard.png
Hi Anastasios,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi Anastasios,
Thanks for the access. Actually, I see both pages in the correct language. If I go to this page - https://www.xeiroplathi.gr/en/ceramics-workshop-programme/
English language is displayed like this
If I change to Greek, it is displayed like this
If I check the pagelocale for both pages, this is also configured properly
For English page, it is configured to EN_GB
For Greek page, it is configured to 'el'
If you take a look at the correct page locale parameters, this is properly configured
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Anastasios,
Thanks for the feedback. Yes, no changes were made on my side, I just checked the configuration only to find out that is correct. It should be working properly even when you send email notifications.
As for the Kaspersky, this is out of our scope of support. I guess it's a false positive, so you can just skip it.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Stefan for your support.
The multilingual part is working now as it should. I will try to sort out the Kaspersky's warning.
Thanx again.