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Dear,
I'm maintaining a website of a barbershop and since a couple of days when a customer chooses a service, the confirmation mail for the customer shows placeholders of extra services which the customer has not chosen from. It's something like this:
%service_extra_42_name% %service_extra_43_name% %service_extra_45_name% %service_extra_46_name% %service_extra_47_name% %service_extra_48_name% %service_extra_49_name% %service_extra_50_name% %service_extra_51_name% %service_extra_52_name% %service_extra_53_name% %service_extra_54_name%
Is there a possible solution for this? It has to show the correct name of the extra service but only when the customer has chosen this.
Thanks in advance.
Sincerely yours,
Stefaan
Hello there,
Thank you for reaching out to us.
If extra was not chosen it should not be sent. we have just tested this and it works like that
So we are not quite sure what the issue is exactly and how it shows so please send us a short one minute video of the issue and will gladly take a closer look.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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