Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Would it be possible for someone to book a call in with myself to help me set this plugin up and put it live in my clients website.
He rents out hot tubs, 2 in total.
And I need to set the plugin up so customer can come on and select the hot tub, select the time frame they want the hot tub that then gives them the price and the option to pay.
Thanks
Hello there,
Thank you for reaching out to us.
Unfortunately, no we do not calls we provide support only via s ticket and to keep fairs for all users we have one question per ticket policy. We can help and give advice for anything but you need to open a separate ticket for each questionand we will gladly help s you there.
All options are covered in our document and all they all contain screenshots you can find in this link https://wpamelia.com/documentation/
1.In Amelia service work hours depend on employee work hours so you need to create 1 service set its duration and then you need to create employees that will work on the same service since you have 2 hot tubs.
2. When you create a service you will see option to set up price and then you also can set the duration and this will show automatically on a booking form
3. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi can you please answer the following for me
How to set up payment properly with woocommerce
How to receive confirmation emails of bookings
How to show when the products are available / unavailable
Hello again,
When you have several questions or issues please open a new seperate ticket for each question, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
-
Our policy is to have one issue or question per ticket because of the reasons that are described already.
-
Thank you for understanding.
We will explain how the logic between Amelia bookings and WooCommerce Products works:
-
Once you enable WooCommerce as a payment method, in Amelia settings/Payment settings,
a new Woo Product is automatically created, named "Appointment".
You will be able to see it in the back-end of WordPress in WooCommerce/Products:
By default, all services/events are connected to this WooCommerce product,
you are able to edit it/rename it, etc.
You are also able to add multiple products and choose which product is connected to which Service/Event.
In Amelia, go to the Services page, edit one of the services and you will see the Settings/Payments tab.
Here you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service.
The same applies to Events.
This way, you will be able to set different taxes and other WooCommerce options for each product and each service/event in Amelia.
After setting the product, you can set the Tax and/or invoice option, or if you don’t need either of these options, you can start using the WooCommerce payment methods
1. We have recently updated our Documentation page that explains how you can connect the statuses between Amelia and WooCommerce;
2. You can also add taxes, and invoices if you wish, with WooCommerce as well;
3. In the “Redirect page” option you can choose which page customers will be redirected to after they finish their booking successfully. If you select the “WooCommerce Thank you page”, your users will stay on the last page of WooCommerce, and if you choose the “Amelia Add to Calendar page”, your customers will be redirected to the Congratulations page in Amelia, with the option to add their appointment or event to their calendar. -
All of this is explained on this page - https://wpamelia.com/woocommerce-integration/
This should help.
2. How to receive confirmation emails of bookings - You have to set up notification settings by following this link https://wpamelia.com/notifications/ and please note that employees and customers receives notification about appointments. If you as admin want to receive notifications also you need to add additional address in settings notification
3. How to show when the products are available / unavailable -
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables