Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Tuesday, January 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi, I would like to know if it’s possible to downgrade my subscription. I currently have Amelia Pro, and my client thinks it’s too expensive. Can you check if I can downgrade to a lower subscription based on the features I’m using? I’m paying for access to 3 domains, but I’m only using 1.
I’m not entirely sure if I can switch to a lower plan and still retain the same features.
Here are my primary features:
Hello there,
Thank you for reaching out to us.
Downgrade is not possible what you can do is you can cancel current license and when it expired you can purchase new license that suits your needs.
Your primary featurescan be achieved with Standard license but we would advise you to take a look at Pro 1 license. The difference in amount is not that much but you get more features.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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